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Frequently  Asked  Questions

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How do I get a quote?
Firstly, view our packages online and choose the type of style you want for your special event. Fill out an online enquiry form and our team of event specialists will get back to you. 

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Do you have options for bar service?


Yes, please get in touch via email and we will send through our bar package, we offer a range of beer, wine, spirits and cocktails. 


Do you travel? 

Absolutely - this is our speciality! All offsite catering incurs a $500 set up fee. This cost covers full set up, pack down, cleaning of equipment, floors and service area. Once your event is booked in, our event staff will come for a site visit with you to discuss options for where to set up. We supply our own cool room to be used by North East Catering team only. Please keep in mind clients must supply a location where we are able to set up undercover or catering marquee with flooring. A per km rate is applied to your quote. 

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What is included in the pricing from the packages?
All pricing EXCLUDES GST, staff wages and cutlery. Plates and servingware are included at no additional cost. 

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I’m ready! How do I book in with you?
Bookings can be placed via our online enquiry form

Please note date is not secured until your non refundable deposit is paid. Your deposit will be deducted from your final invoice amount. We have a first in best fed policy and can only commit to one couple per date - we recommend getting in touch with us as quick as possible!

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Do you cater for allergies and dietary requirements?
We want to ensure that each guest is welcome to enjoy the menu prepared for your event. That is why we are happy to alter our menus to meet any dietary requirements including vegetarian, vegan, gluten free (coeliac), dairy free, pescatarian and halal. Our team of specialists are here to develop and customise a menu that can accommodate allergies and preferences for your event. We need to be notified of any dietary requirements upon confirmation of final guest numbers one month prior to event date at the very latest. Whilst every effort can be made to avoid any specific ingredient causing an allergic reaction, no guarantee of cross contamination can be assured. We appreciate your understanding. 

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